FAQ

1. What makes Greenly Goods products eco-friendly?
All our products are designed to be reusable, biodegradable, or made from sustainable materials like wheat straw, silicone, and beeswax. We carefully source products that help reduce waste and promote a greener lifestyle.

2. How do I clean and maintain my reusable products?
Each product has specific care instructions, but in general:

  • Beeswax Wraps: Wash with cold water and mild soap, air dry.

  • Wheat Straw Utensils: Hand wash or place in the dishwasher (top rack recommended).

  • Silicone Cups & Storage Bags: Wash with warm water and soap, air dry.

3. What is your shipping policy?
We offer FREE Carbon-Neutral Shipping on all orders! Our shipping methods offset carbon emissions, making your purchase even better for the planet. Please allow 5-15 days for FREE delivery.

4. Do you accept returns or exchanges?
Yes! If you’re not 100% satisfied with your purchase, contact us within 7 days for a hassle-free return or exchange.

5. How can I contact customer support?
Feel free to reach out via our Contact Us page